Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
We are in-network with:
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Before the first visit we offer a free 10-15 minute phone consultation to discuss your therapy goals and which therapist would be a good fit for you.
Phone: 919-891-4533
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All of our therapists are in-network with
Aetna
Blue Cross Blue Shield (BCBS)*
NC State Health Plan
Our PhD/PsyD psychologists will also be in-network with Duke Health Cigna/Evernorth soon.
*Unfortunately we do not take BCBS plans purchased through the Marketplace. However, you can still use our services if your insurance plan has Out-of-Network (OON) benefits).
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Yes. Some insurance companies will reimburse you for a percentage of the fee through your out-of-network (OON) benefits. We will provide the form to submit to your insurance company for this.
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Yes. People choose not to use their insurance for a number of reasons (i.e., desiring privacy, not qualifying for a diagnosis, and other personal reasons). Private pay rates vary based on the therapist.
Individual therapy (53-60 mins): $140-250
Couples therapy (60 minutes): $150-250
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We ask that you give your therapist at least 24 hours notices if you need to cancel. However, we get that life doesn’t always go as planned and things happen, so all clients get one “free cancellation” (not charged) per year.
After that, we you will be charged your clinicians full private pay rate if you cancel within the 24 hour window.
